The Open Platform (TOP) is the leading technology company developing Web3 innovations inside Telegram. TOP is fueling the Telegram economy through both building and investing in foundational infrastructure and consumer-facing apps. By integrating blockchain technology, TOP is building scalable solutions designed for a billion users — accelerating the mass adoption of crypto.

TOP provides a powerful toolkit of funding, expertise, and technology resources, streamlining access to critical tools like wallets, developer resources, SDKs, APIs, and marketplaces. TOP also develops and supports leading ecosystem products including the Wallet in Telegram, Tonkeeper, STON.fi, Getgems, Tribute, and more.

We are now looking for an AI Transformation / Automation Lead to help us take AI adoption to the next level. Many teams already use AI tools in their daily work, but we want to make this more systematic and impactful: identify where AI and automation can save time, reduce manual work, improve team efficiency, and help us scale smarter across the whole company.

You will work closely with different teams, explore how our internal processes work today, find opportunities for automation, define high-impact use cases, build a roadmap, and help launch the first pilots.

Responsibilities:

• Audit internal operational processes across teams and identify areas for AI / automation.

• Work with stakeholders to understand pain points, manual workflows, bottlenecks, and business needs.

• Define and prioritize AI / automation use cases based on impact, effort, cost reduction, and scalability.

• Build a practical roadmap: quick wins, pilots, and longer-term automation initiatives.

• Select and recommend suitable tools and approaches for different teams and processes.

• Launch or support first pilots together with business, operations, product, engineering, HR, finance, legal, and other teams.

• Measure the impact of automation initiatives: time saved, cost reduction, productivity improvement, fewer manual tasks, better SLA / process quality.

• Drive AI adoption inside the company by sharing best practices and helping teams use AI tools effectively.

Requirements:

• Experience in AI automation, business process automation, intelligent automation, digital transformation, process optimization, or similar areas.

• Strong experience with process discovery: stakeholder interviews, process mapping, pain point analysis, and use case prioritization.

• Understanding of how to apply AI / automation to real business processes, not just at the concept or presentation level.

• Ability to distinguish where AI is actually useful and where a simpler automation or process change would be more effective.

• Hands-on experience with automation / AI tools such as ChatGPT, OpenAI API, Claude, Gemini, n8n, Zapier, Make, Power Automate, Slack automations, Jira / Linear automations, RAG, AI agents, or internal bots.

• Understanding of API integrations, workflow tools, and automation logic.

• Ability to work cross-functionally with business, operations, product, engineering, finance, legal, HR, and senior stakeholders.

• Strong ability to translate business problems into clear use cases, roadmaps, pilots, and measurable outcomes.

Nice to have

• Experience in fintech, crypto, Web3, SaaS, venture builder, consulting, or fast-growing product companies.

Why it is a fantastic opportunity:

• Our business is growing at an exponential scale.

• Non-bureaucratic management that focuses on results.

• Regular performance reviews to assess your progress.

• Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.

• Compensation for medical expenses.

• Provision of necessary equipment.

• Employees get access to the most advanced AI models via mira.tg.

• 20 working days of paid vacation annually.

• 11 days off per year.

• 14 days of paid sick leave to support your health and recovery when needed.

• Access to internal conferences, English courses and corporate events.