We’re Tribute - the leading monetization platform on Telegram. Our users earn through donations from their followers, subscriptions to private channels, paid digital content and physical products. 60k+ creators are already actively using Tribute, incl. many well-known names and bloggers with large audiences.

We’re looking for a UX Researcher to join the Tribute team — a fast-growing product at the intersection of creator economy, fintech, and social platforms. In this role, you’ll help us deeply understand our creators and their audiences: their motivations, behaviors, pain points, and monetization needs. This is a high-impact role where research directly shapes product strategy, international expansion, and long-term growth.

Responsibilities:

• Conduct end-to-end UX research across the Tribute product, focusing on creator onboarding, activation, retention, and monetization flows.

• Analyze usability, user flows, and feature sets of monetization tools / platforms

• Perform usability studies, heuristic evaluations, and funnel analysis to identify friction points and growth opportunities.

• Research creator and audience behavior to uncover motivations, pain points, and unmet needs across different markets.

• Partner closely with Product, Design, Marketing, and Data teams to translate insights into product improvements and strategic initiatives.

• Support international expansion by conducting market and user research in new regions.

• Synthesize findings into clear, actionable recommendations and present them to both technical and non-technical stakeholders.

• Continuously monitor trends in the creator economy, social commerce, and Telegram ecosystem to identify emerging opportunities.

Requirements:

• Proven experience as a UX Researcher, preferably in fintech, creator economy, or mobile-first products.

• Strong expertise in qualitative and quantitative research methodologies, including usability testing, interviews, surveys, and competitive analysis.

• Ability to independently scope, design, and execute research projects end-to-end.

• Experience analyzing product funnels, onboarding flows, and retention mechanics.

• Strong analytical thinking with the ability to connect user insights to business impact.

• Excellent communication skills and ability to influence product decisions with evidence.

• Familiarity with Telegram products, social platforms, or monetization tools is a strong plus.

• Fluency in English.

Why it is a fantastic opportunity:

• Our business is growing at an exponential scale.

• Non-bureaucratic management that focuses on results.

• Regular performance reviews to assess your progress.

• Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.

• Compensation for medical expenses.

• Provision of necessary equipment.

• 20 working days of paid vacation annually.

• 11 days off per year.

• 14 days of paid sick leave to support your health and recovery when needed.

• Access to internal conferences, English courses and corporate events.