Business Analyst
Wallet
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
As our product scales rapidly to support millions of users, we’re building powerful internal systems to support that growth.
We’re looking for a Business Analyst to help us scale our Compliance and Customer Support products through automation, integration, and process optimization.
This is a high-impact role with a clear growth path to Product Manager, based on performance and ownership. Join us at a pivotal moment and help shape the future of crypto-powered finance.
Responsibilities:
- Collect and document business, functional, and technical requirements; ensure traceability across development stages.
- Identify inefficiencies and model AS-IS/TO-BE processes using BPMN, UML, or similar notations.
- Define data flows and integrations (APIs, webhooks, etc.); prepare interface specs and collaborate with engineering.
- Design data structures and write SQL queries for validation and analysis; support normalized schema development.
- Break down epics into tasks, join planning meetings, and propose improvements.
- Use Notion, Jira, and visualization tools (Miro, draw.io, etc.); improve team practices.
- Build knowledge in AML/KYC, fraud, and support; translate requirements into product/process changes.
Requirements:
- 3+ years of experience as a Business or System Analyst in tech environments.
- Background in Compliance, Customer Support, or Fintech products (strong plus).
- Familiarity with blockchain, crypto wallets, DeFi KYC/AML, or smart contracts is a bonus.
- Proficient in requirement gathering, system architecture, integration methods, and API/data analysis.
- Skilled in business process modeling, SQL, RESTful architecture, and data formats (JSON/XML).
- Strong communicator, structured thinker, self-motivated, and quick to adapt.
- Product-oriented mindset with ability to connect technical work to business goals.
- Comfortable with Jira, Notion, draw.io, Lucidchart, FigJam, Postman, Swagger, and SQL databases.
- Fluency in Russian, C1 in English.
Why it is a fantastic opportunity:
- Our business is growing at an exponential scale.
- Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
- Clear growth path: potential to grow into a Product Manager role.
- Be based remotely.
- Participation in the performance review and bonus programm.
- Compensation for medical expenses.
- Provision of necessary equipment.
- Annual vacation of 20 working days plus 11 paid days off.
- 14 days of paid sick leave to support your health and recovery when needed.
- Access to internal English courses for continuous learning and improvement in language skills.